Shipping & Returns

Shipping Policy

National Shipping (Egypt)

 

Most of our orders are shipped on the same or next day, however due to large amounts of orders we often receive, it may take 4-6 business days to ship your order. You should receive an e-mail confirming your order. 

 

INTERNATIONAL SHIPPING

International orders take around 6-10 business days to deliver depending on the designated country. After purchasing an item, you will receive a confirmation email with the tracking information once your order has been shipped.  Please note that the price differs  per destination, also not that Nebet is not responsible for any additional costs such as Duties or Customs Tariffs and international tax that are set by the destination country customs authorities. 

 

Return & Exchange Policy

  • Upon receiving your order, you are eligible to return the product within 14 days, as per the Egyptian Consumer protection law.

  • The product must be new and unworn and undamaged. The product must be returned in suitable packaging to ensure receiving the product in good shape. Please note that Nebet has the right to refuse accepting returned items if it does not comply with the return rules.

  • The customer will be responsible for any extra fees including customs fees, shipping or taxes when returning the product.

  • Nebet will refund the amount for the return product after deducting extra fees mentioned above to the customer within 9 business  days after receiving the product.